Culture Matters: Communication and Culture
Tips for Global Managers
By Karine Schomer
When offshore outsourcing or other cross-border business ventures run into
implementation difficulties, managers and team members often point to
"communication problems" as the root cause. This attribution occurs both in
anecdotal responses and in formal surveys.
But what is meant, exactly, by "communication problems"? Weaknesses in the
project management aspects of communication? Generic weaknesses in the art of
effective communication on the part of individuals in your teams? Cross-cultural
differences in the approach and protocols of communication? Unless you can
untangle this web and pinpoint where those costly communication gaps are (or may
be in the future if your work is just starting), it's unlikely you'll be
successful in either resolving or preventing them.
Click here to read the rest.
[from http://www.sourcingmag.com]
No comments:
Post a Comment