Showing posts with label Supplementary Question. Show all posts
Showing posts with label Supplementary Question. Show all posts

Friday, May 18, 2012

Supplementary Question

Many times when we do business with foreign clients, conversation may stall after a short time.  This may be because of the difficulties in language or cultural issues.  To help the dialog along, use a supplementary question.  A supplementary question is asking a question in return after answering a question.

Look at the visual below:

Example

(A)  How was your flight?
(B)  It was quite comfortable in business class.  Do you like to fly?
(A)  No, not really.  I don't mind the short trips, but anything over five hours causes my legs to hurt.  How about you?
(B)  My legs get cramped sometimes, but I try to stretch every two hours. 
(A)  That's a good idea.  How do you stretch on the plane?
(B)  If I am sitting, then I raise my knees about six inches off the floor.  And when I stand, I do a few leg stretches.  It really helps.
(A)  I will have to try that next time.  Are you hungry?
(B)  A little bit.  Maybe we can stop by a convenience store before we leave the airport.  And you, are you feeling hungry?
(A)  Actually no, but I am a bit thirsty.  Do you like American food?

As you can see, the supplementary questions are highlighted in bold.  These questions help the conversation continue.